Terms of Service

Welcome to Astraea-Pro LegalTech Suite ("Astraea-Pro," "we," "us," or "our"). These Terms of Service ("Terms," "Agreement") govern your access to and use of the Astraea-Pro platform, including all software, tools, modules, content, workflows, exercises, AI systems, agent architectures, databases, APIs, and services (collectively, the "Service" or "Platform").

These Terms apply to all users of the Service, including without limitation users who are browsers, registered users, subscribers, contributors, and any other persons who access or use the Service in any manner. By accessing or using the Service, you represent and warrant that you have the legal capacity to enter into a binding agreement and that you agree to be bound by these Terms.

These Terms were last updated on March 15, 2025 and are effective as of March 15, 2025. We encourage you to review these Terms periodically. Your continued use of the Service following any changes constitutes your acceptance of the revised Terms.

These Terms should be read in conjunction with our Privacy Policy and any other policies or guidelines posted on the Platform, all of which are incorporated herein by reference.

1.1 Nature of Service

Astraea-Pro is an integrated, ethical AI-powered legaltech platform designed to assist self-represented litigants, legal professionals, and individuals navigating family law proceedings. The Service includes, but is not limited to:

• AI-powered legal analysis, case strategy development, and document processing tools
• Financial disclosure, asset discovery, and income analysis engines (Teller Engine)
• AI-facilitated mediation, dispute resolution, and negotiation tools (Mediation Room)
• Trauma-informed wellness support programs for individuals in family law litigation (Nuana)
• Therapeutic exercises, guided modules, journaling tools, and recovery programs (Inner Compass, Adaptive Recovery Path, Rebuild Project)
• Court form generation, auto-population, and filing guidance tools (Printing Press)
• Proprietary AI agent architectures, swarm orchestration systems, and analytical workflows
• Case management, document storage, and timeline analysis tools
• Community resources, peer wisdom pools, and educational content

1.2 Informational Purpose Only

All content, outputs, analyses, documents, and information generated by or through the Service are provided for informational and educational purposes only. Nothing on the Platform constitutes legal advice, legal representation, legal opinions, or the practice of law in any jurisdiction.

1.3 Jurisdictional Scope

The Service is primarily designed for use within the Province of British Columbia and Ontario, Canada, and is governed by Canadian law. Users accessing the Service from other jurisdictions do so at their own risk and are solely responsible for compliance with local laws. Astraea-Pro makes no representation that the Service is appropriate or available for use in any jurisdiction outside Canada.

1.4 Service Availability

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

1.5 Beta Features

Certain features of the Service may be offered in beta or preview form. Such features are provided "as is" without any warranties and may be discontinued at any time. Your use of beta features is at your sole risk.

To access or use the Service, you must meet all of the following eligibility requirements:

• Age Requirement: You must be at least 18 years of age, or the age of majority in your jurisdiction, whichever is greater.
• Legal Capacity: You must have the full legal capacity to enter into a binding contractual agreement under applicable law.
• Accurate Registration: You must provide accurate, truthful, and complete information during account registration and maintain the accuracy of such information.
• Legal Compliance: You must comply with all applicable local, provincial, federal, and international laws and regulations in connection with your use of the Service.
• Non-Competitor: You must not be accessing the Service for the purpose of competitive intelligence, product benchmarking, or developing a competing product or service.
• Not Previously Banned: You must not have been previously suspended or removed from the Service by Astraea-Pro.
• Authorized Jurisdiction: You must not be located in a jurisdiction where the use of the Service is prohibited by applicable law.

By using the Service, you represent and warrant that you meet all of the above eligibility requirements. If you do not meet these requirements, you must not access or use the Service.

3.1 Account Creation

To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete at all times.

3.2 Account Security

You are solely responsible for: (a) maintaining the confidentiality of your account credentials, including your password; (b) all activities that occur under your account, whether or not authorized by you; and (c) notifying us immediately at gratienceltd@gmail.com of any unauthorized access to or use of your account or any other breach of security.

3.3 Single User Account

Your account is personal to you and may not be shared with, transferred to, or used by any other person. You may not create multiple accounts for the purpose of circumventing subscription requirements, access restrictions, or any other platform policies.

3.4 Account Verification

We reserve the right to verify your identity and eligibility at any time. Failure to provide requested verification information may result in suspension or termination of your account.

3.5 Responsibility for Minors

If you are a parent or guardian and you allow a minor to use your account, you accept full responsibility for all activities conducted through your account. The Service is not intended for use by minors under the age of 18.

3.6 No Liability for Unauthorized Access

Astraea-Pro shall not be liable for any loss or damage arising from your failure to maintain the security of your account credentials or from any unauthorized access to your account resulting from your own negligence or failure to comply with these Terms.

By using the Service, you agree to use it only for lawful purposes and in a manner consistent with these Terms. You agree NOT to:

• Use the Service for any illegal purpose or in violation of any applicable local, provincial, federal, or international law or regulation
• Attempt to gain unauthorized access to any portion of the Service, its underlying systems, servers, databases, or networks
• Interfere with, disrupt, or damage the integrity or performance of the Service or any connected systems
• Use the Service to harass, abuse, threaten, defame, or harm any person or entity
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity
• Use automated systems, bots, scrapers, crawlers, or any other automated means to access, extract, index, or copy any portion of the Service
• Access the Service for the purpose of building, developing, or improving a competing product or service
• Circumvent, disable, or otherwise interfere with any security-related features of the Service
• Upload, transmit, or distribute any viruses, malware, or other harmful code
• Attempt to probe, scan, or test the vulnerability of the Service or any related system or network
• Use the Service to collect or harvest personal information about other users without their consent
• Use the Service in any manner that could damage, disable, overburden, or impair the Service
• Engage in any conduct that restricts or inhibits any other user from using or enjoying the Service
• Use the Service as a substitute for professional legal, medical, psychological, or financial advice
• Misrepresent the outputs of the Service as having been produced by a licensed legal or medical professional
• Share, publish, or distribute any outputs of the Service in a manner that could mislead others about their legal or medical situation

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account, without notice or refund, and may expose you to civil and/or criminal liability.

5.1 Subscription Plans

Access to certain features of the Service requires a paid subscription. Subscription plans, pricing, and included features are described on our Get Access Page and are subject to change at our discretion with reasonable notice.

5.2 Billing

Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your selected plan) in Canadian Dollars (CAD) unless otherwise specified. By providing payment information, you authorize Astraea-Pro and its payment processors to charge the applicable fees to your payment method on a recurring basis.

5.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel your subscription before the renewal date. You are responsible for cancelling your subscription prior to renewal if you do not wish to be charged for the next billing period.

5.4 Price Changes

We reserve the right to change subscription pricing at any time. We will provide at least 30 days' notice of any price changes by email or through the Service. Your continued use of the Service after a price change takes effect constitutes your acceptance of the new pricing.

5.5 Taxes

All fees are exclusive of applicable taxes, including HST, GST, and any other applicable taxes. You are responsible for paying all applicable taxes associated with your subscription.

5.6 Failed Payments

If a payment fails, we reserve the right to suspend or terminate your access to the Service until payment is received. We may attempt to re-process failed payments and may charge additional fees for failed payment attempts.

5.7 Free Trials

We may offer free trial periods at our discretion. At the end of a free trial, your account will automatically convert to a paid subscription unless you cancel before the trial period ends. We reserve the right to modify or discontinue free trial offers at any time.

6.1 General Policy

All subscription fees are non-refundable except as expressly set out in this Section 6 or as required by applicable law. By subscribing to the Service, you acknowledge and agree to this refund policy.

6.2 Exceptions

Refunds may be considered at our sole discretion in the following limited circumstances:

• A documented technical failure of the Service that prevented you from accessing core features for a continuous period of 72 hours or more, where the failure was caused solely by Astraea-Pro
• Duplicate charges resulting from a billing error on our part
• Charges made after a confirmed cancellation request was submitted

6.3 Refund Requests

All refund requests must be submitted in writing to gratienceltd@gmail.com within 14 days of the charge in question. Requests submitted after this period will not be considered.

6.4 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing period. You will retain access to the Service until the end of the paid period. No partial refunds will be issued for unused portions of a billing period.

6.5 Consumer Protection

Nothing in this Section 6 limits any rights you may have under applicable consumer protection legislation in your jurisdiction, including the Consumer Protection Act, 2002 (Ontario) or equivalent provincial legislation.

7.1 Ownership of All Intellectual Property

The Astraea-Pro LegalTech Suite and all of its components are the exclusive proprietary intellectual property of Astraea-Pro and its licensors, protected under Canadian federal law and applicable international treaties, including the Copyright Act (R.S.C., 1985, c. C-42), the Trademarks Act (S.C. 2014, c. 32), the Patent Act (R.S.C., 1985, c. P-4), and applicable trade secret law. All rights are reserved. This includes, without limitation:

• All source code, compiled code, object code, scripts, APIs, and software comprising the Platform
• All AI models, agent architectures, swarm orchestration logic, machine learning workflows, and training methodologies
• All therapeutic exercises, wellness modules, guided programs, and recovery frameworks, including Inner Compass, Adaptive Recovery Path, Rebuild Project, and all sub-modules and lesson content
• All legal analysis methodologies, case strategy frameworks, analytical workflows, and legal reasoning systems
• All user interface designs, visual layouts, interaction patterns, UX flows, and design systems
• All written content, instructional text, prompts, scripts, educational materials, and platform copy
• All data structures, database schemas, API architectures, and system designs
• All trademarks, service marks, and trade names, including "Astraea," "Astraea-Pro," "Nuana," "Inner Compass," "Teller Engine," "Printing Press," "Mediation Room," "Adaptive Recovery Path," and "Rebuild Project"
• All trade secrets, proprietary processes, and confidential business information
• All derivative works, improvements, and enhancements to any of the foregoing

7.2 Strict Prohibition on Unauthorized Use

7.3 Limited License to Users

Subject to these Terms and payment of applicable subscription fees, Astraea-Pro grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your own personal, non-commercial use in connection with your own legal matter or wellness journey. This license does not include any right to: (a) resell or commercially exploit the Service; (b) collect or use any product listings, descriptions, or prices; (c) make any derivative use of the Service; or (d) use any data mining, robots, or similar data gathering or extraction methods.

7.4 User-Generated Content

You retain ownership of personal data and content you input into the Service (e.g., journal entries, case notes, uploaded documents). However, by submitting content to the Service, you grant Astraea-Pro a limited, worldwide, royalty-free, non-exclusive license to process, store, and use such content solely to provide the Service to you. You represent and warrant that you have all rights necessary to grant this license and that your content does not violate any third-party rights.

7.5 No Implied License

Nothing in these Terms shall be construed as granting any license or right to use any intellectual property of Astraea-Pro beyond the limited license expressly set out in Section 7.3. All rights not expressly granted are reserved.

7.6 Visitor Access

Mere access to or browsing of this website does not grant any right, title, or interest in any intellectual property of Astraea-Pro. All visitors are bound by the prohibitions set out in Section 7.2, regardless of whether they have created an account or paid for a subscription.

7.7 Feedback

If you provide any feedback, suggestions, or ideas regarding the Service ("Feedback"), you hereby assign to Astraea-Pro all rights in such Feedback and agree that Astraea-Pro shall have the right to use and fully exploit such Feedback in any manner without restriction or compensation to you.

8.1 Nature of AI Outputs

The Service uses artificial intelligence, machine learning, and large language model technologies to generate analyses, documents, suggestions, and other outputs. You acknowledge and agree that:

• AI-generated outputs may contain errors, inaccuracies, hallucinations, or outdated information
• AI outputs are not a substitute for professional legal, medical, financial, or other expert advice
• AI outputs should be independently verified before being relied upon for any purpose
• The accuracy, completeness, or reliability of AI outputs cannot be guaranteed
• AI technology is continuously evolving and outputs may vary between sessions

8.2 No Liability for AI Errors

Astraea-Pro shall not be liable for any loss, damage, or harm arising from your reliance on AI-generated outputs, including but not limited to errors, omissions, inaccuracies, or outdated information in such outputs. You assume all risk associated with your use of and reliance on AI-generated content.

8.3 Third-Party AI Models

The Service may utilize third-party AI models and APIs (including but not limited to Google Gemini). Astraea-Pro does not control and is not responsible for the outputs, accuracy, or availability of third-party AI services. Use of third-party AI services is subject to their respective terms of service and privacy policies.

8.4 Data Processing by AI

By using AI-powered features of the Service, you consent to your inputs being processed by AI systems, including third-party AI APIs, subject to our Privacy Policy. You should not input sensitive personal information, confidential legal information, or information that you do not have the right to share into AI-powered features.

9.1 No Solicitor-Client Relationship

Your use of the Service does not create a solicitor-client relationship, attorney-client relationship, or any other professional relationship between you and Astraea-Pro or any of its employees, contractors, or agents. No communication through the Service shall be deemed to constitute legal advice.

9.2 Consult a Lawyer

You are strongly encouraged to consult with a qualified, licensed lawyer in your jurisdiction before making any legal decisions or taking any legal action. The Service is designed to assist and inform, not to replace qualified legal counsel. Legal matters can have serious consequences, and you should not rely solely on the Service for legal guidance.

9.3 Accuracy of Legal Information

While we strive to provide accurate and up-to-date legal information, laws and regulations change frequently. Astraea-Pro does not warrant that any legal information provided through the Service is current, accurate, complete, or applicable to your specific situation. You are responsible for verifying the accuracy and applicability of any legal information before relying on it.

9.4 Court Forms and Documents

Court forms and documents generated by the Service are provided as templates and starting points only. They have not been reviewed by a licensed lawyer and may not be appropriate for your specific legal situation. You are solely responsible for reviewing, verifying, and ensuring the accuracy and appropriateness of any documents before filing them with any court or tribunal.

9.5 No Guarantee of Legal Outcomes

Astraea-Pro makes no representation, warranty, or guarantee regarding the outcome of any legal proceeding, negotiation, or dispute. Past performance of the Service in other cases is not indicative of future results in your case. Legal outcomes depend on many factors outside the control of Astraea-Pro.

10.1 Not Medical Advice

The wellness features of the Service, including but not limited to Nuana, Inner Compass, Adaptive Recovery Path, and Rebuild Project, are provided for informational, educational, and self-help purposes only. Nothing on the Platform constitutes medical advice, psychological advice, psychiatric advice, or therapeutic treatment.

10.2 No Therapist-Client Relationship

Your use of the wellness features of the Service does not create a therapist-client, psychologist-client, physician-patient, or any other professional healthcare relationship between you and Astraea-Pro or any of its employees, contractors, or agents.

10.3 Seek Professional Help

If you are experiencing a mental health crisis, thoughts of self-harm or suicide, or any other serious mental health concern, please immediately contact a qualified mental health professional, call a crisis helpline (such as the Crisis Services Canada line at 1-833-456-4566), or go to your nearest emergency room. The Service is not equipped to handle mental health emergencies.

10.4 Trauma-Informed Content

Some content on the Platform addresses trauma, grief, and emotional distress. While this content is designed with care, it may be triggering for some users. You are encouraged to engage with this content at your own pace and to seek professional support if needed.

10.5 No Liability for Health Outcomes

Astraea-Pro shall not be liable for any physical, psychological, emotional, or other health outcomes arising from your use of the wellness features of the Service. You assume all risk associated with your use of wellness content and tools.

11.1 Privacy Policy

Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

11.2 Data Security

We implement reasonable technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data and shall not be liable for any unauthorized access to or disclosure of your personal information that is beyond our reasonable control.

11.3 Sensitive Information

You are solely responsible for the information you choose to input into the Service. You should exercise caution when inputting sensitive personal information, confidential legal information, or information about third parties. Do not input information that you do not have the right to share or that could compromise your legal position if disclosed.

11.4 Data Retention

We retain your personal information for as long as necessary to provide the Service and as required by applicable law. Upon termination of your account, we will retain your data for a period as described in our Privacy Policy, after which it will be deleted or anonymized.

11.5 PIPEDA Compliance

Astraea-Pro is committed to compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. You have the right to access, correct, and request deletion of your personal information, subject to applicable legal requirements.

11.6 Breach Notification

In the event of a data breach that poses a real risk of significant harm to you, we will notify you as required by applicable law, including PIPEDA's mandatory breach reporting requirements.

12.1 Third-Party Integrations

The Service may integrate with or link to third-party services, websites, or applications (collectively, "Third-Party Services"). These Third-Party Services are not under the control of Astraea-Pro, and we are not responsible for their content, privacy practices, terms of service, or availability.

12.2 No Endorsement

The inclusion of any link to or integration with a Third-Party Service does not imply endorsement, approval, or recommendation by Astraea-Pro. You access Third-Party Services at your own risk and subject to their respective terms and conditions.

12.3 Payment Processors

Payment processing services are provided by third-party payment processors (including Stripe). Your use of payment processing services is subject to the applicable payment processor's terms of service and privacy policy. Astraea-Pro does not store your full payment card information.

12.4 AI Service Providers

The Service uses third-party AI APIs and services. Your data may be processed by these third-party AI providers subject to their respective privacy policies and terms of service. Astraea-Pro is not responsible for the data practices of third-party AI providers.

12.5 No Liability for Third Parties

Astraea-Pro shall not be liable for any loss or damage arising from your use of or reliance on any Third-Party Service, including any loss or damage arising from the unavailability, inaccuracy, or security breach of any Third-Party Service.

15.1 General Indemnification

You agree to defend, indemnify, and hold harmless Astraea-Pro, its affiliates, subsidiaries, licensors, service providers, and their respective officers, directors, employees, contractors, agents, licensors, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees on a full indemnity basis) arising out of or relating to:

• Your violation of these Terms or any applicable law or regulation
• Your use or misuse of the Service, including any reliance on AI-generated outputs
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or contractual rights
• Any content you submit, post, or transmit through the Service
• Any unauthorized use, reproduction, or misappropriation of Astraea-Pro's intellectual property
• Any claim that your use of the Service caused damage to a third party
• Your breach of any representation or warranty made in these Terms
• Any legal proceedings in which you use or reference outputs from the Service

15.2 Indemnification Procedure

Astraea-Pro reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate with Astraea-Pro's defense of such claims. You shall not settle any claim without Astraea-Pro's prior written consent.

16.1 Force Majeure Events

Astraea-Pro shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to:

• Acts of God, natural disasters, floods, fires, earthquakes, or other natural events
• War, terrorism, civil unrest, or government actions
• Pandemics, epidemics, or public health emergencies
• Internet outages, telecommunications failures, or third-party service disruptions
• Cyberattacks, hacking, or other malicious acts by third parties
• Changes in applicable law or government regulations
• Power outages or infrastructure failures

16.2 Notice and Mitigation

In the event of a force majeure event, Astraea-Pro will use commercially reasonable efforts to notify affected users and to resume normal service operations as soon as reasonably practicable.

17.1 Termination by You

You may terminate your account at any time by discontinuing use of the Service and deleting your account through the account settings menu. Termination does not entitle you to a refund of any prepaid subscription fees, except as provided in Section 6.

17.2 Termination by Astraea-Pro

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you: (a) breach any provision of these Terms; (b) violate any intellectual property provision; (c) engage in fraudulent, abusive, or illegal conduct; (d) fail to pay applicable subscription fees; or (e) if we determine, in our sole discretion, that your continued use of the Service poses a risk to the Service, other users, or Astraea-Pro.

17.3 Effect of Termination

Upon termination of your account for any reason: (a) your right to access and use the Service will immediately cease; (b) any licenses granted to you under these Terms will immediately terminate; (c) you must immediately cease all use of the Service and destroy any copies of Astraea-Pro's intellectual property in your possession; and (d) Astraea-Pro may delete your account data in accordance with our Privacy Policy.

17.4 Survival

All provisions of these Terms that by their nature should survive termination shall survive, including without limitation: ownership provisions, intellectual property protections (Sections 7 and 7A), warranty disclaimers (Section 14), indemnification (Section 15), limitations of liability (Section 13), governing law (Section 18), and dispute resolution (Section 19).

18.1 Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein, without regard to any conflict of law principles that would require the application of the laws of any other jurisdiction.

18.2 Jurisdiction

Subject to Section 19 (Dispute Resolution), you irrevocably agree to submit to the personal and exclusive jurisdiction of the courts located within the Province of Ontario, Canada, to resolve any dispute or claim arising from or relating to these Terms or the Service. You waive any objection to the laying of venue of any such proceeding in Ontario and waive any objection that such courts are an inconvenient forum.

18.3 International Users

If you access the Service from outside Canada, you do so at your own initiative and are solely responsible for compliance with local laws in your jurisdiction. Canadian intellectual property law applies to all use of this Platform regardless of your location. Astraea-Pro makes no representation that the Service is appropriate or available for use in any jurisdiction outside Canada.

18.4 United Nations Convention

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

19.1 Informal Resolution

Before filing any formal legal claim, you agree to first attempt to resolve the dispute informally by contacting Astraea-Pro at gratienceltd@gmail.com with a written description of the dispute, the relief sought, and your contact information. We will attempt to resolve the dispute informally within 60 days of receiving your notice. If the dispute is not resolved within 60 days, either party may proceed to formal dispute resolution.

19.2 Binding Arbitration

If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be finally resolved by binding arbitration in accordance with the Arbitration Act, 1991 (Ontario), S.O. 1991, c. 17, as amended. The arbitration shall be conducted in the Province of Ontario, Canada, in the English language. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

19.3 Small Claims Exception

Notwithstanding Section 19.2, either party may bring an individual claim in small claims court if the claim qualifies under the applicable small claims court rules and the claim is within the monetary jurisdiction of the small claims court.

19.4 IP Disputes Exception

Astraea-Pro reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction for any actual or threatened violation of its intellectual property rights, without first resorting to informal resolution or arbitration, and without the requirement to post bond or other security.

19.5 Costs of Arbitration

Each party shall bear its own costs in connection with any arbitration, except that the arbitrator may award costs and legal fees to the prevailing party in accordance with applicable law. If Astraea-Pro prevails in any dispute arising from your violation of these Terms, you agree to pay Astraea-Pro's reasonable legal fees and costs on a full indemnity basis.

20.1 Individual Claims Only

YOU AND ASTRAEA-PRO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING.

20.2 No Class Arbitration

Unless both you and Astraea-Pro agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

20.3 Severability of Waiver

If the class action waiver in this Section 20 is found to be unenforceable, then the entirety of Section 19 (Dispute Resolution) shall be null and void, and the parties shall resolve any disputes in the courts of Ontario, Canada, as set out in Section 18.

If any provision of these Terms is held by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision.

If you have any questions, concerns, or requests regarding these Terms, please contact us using the information below. We will respond to all inquiries within a reasonable time.

23.1 Right to Modify

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. We will notify you of any material changes by: (a) posting the updated Terms on this page with a new "Last Updated" date; (b) sending an email notification to the address associated with your account; or (c) displaying a prominent notice within the Service.

23.2 Acceptance of Changes

Your continued use of the Service after any changes to these Terms take effect constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must immediately stop using the Service and cancel your subscription.

23.3 Review Regularly

We encourage you to review these Terms periodically to stay informed of any updates. The date at the top of this page indicates when these Terms were last updated.

23.4 Material Changes

For material changes that significantly affect your rights or obligations, we will provide at least 30 days' advance notice before the changes take effect, except where changes are required by law or are necessary to address security concerns.

If you have any questions, concerns, or requests regarding these Terms, please contact us using the information below. We will respond to all inquiries within a reasonable time.